Member and Lead Management

From Leads to
Loyalty: Create
Your Ideal Member
Experience

Enhance the member lifecycle by effortlessly managing incoming leads and current members. Exerp provides a variety of point-of-sale, workflow, and campaign tools designed to align with your processes, engage your members, and deliver a distinctive and seamless experience.

Exerp Enables You To:

  • Capture, nurture, and convert more leads
  • Upsell members with relevant products, services, and add-ons
  • Identify at-risk and high-value members for appropriate communications
  • Automate and streamline workflows to engage members and leads
  • Enable member self-service
  • Drive revenue with dynamic pricing
  • Configure member-friendly payment options
  • Stay connected with push notifications
  • Build loyalty with family memberships

Exerp Covers the Entire Member Journey

Direct Your Ideal Member Journey

Member journeys aren’t linear and include multiple touchpoints. That means every interaction needs to deliver your brand’s standards.  Exerp brings the journey you want to create to life – and scales it to meet your needs.

So Many Touchpoints. So Many Capabilities.

With our wealth of experience, Exerp comprehends the essential requirements of clubs in engaging with leads and members. This understanding drives us to offer the most extensive feature set available, enabling you to effortlessly craft personalized member journeys tailored to your club and its members.

Front Desk

Make the check-in experience fluid and personalized. You can even automatically show members their scheduled activities at the club.

Point of Sale

Keeping the money and staff resources organized is critical. Exerp enables you to create employee sale logs and integrate seamlessly with payment terminals, card readers, cameras, and access control.

Prospecting Tools

Start every member journey on brand with technology that helps reduce time spent and streamline the process.

Automatic Discounts

Take control of your pricing and offers with the ability to apply discounts to specific clubs, members or your entire operation.

Campaigns and Promotions

Simplify operations and save time by creating and launching any campaign – from start-up to bundles – directly in the system.

Empower Member Self-Directed Experiences

Exerp enables you to quickly and easily adapt to changing customer needs. Let them create their ideal membership by selecting the membership type, add-ons, and payment options that fit their needs. Self-service capabilities lift responsibilities from your staff and allow them to make additional purchases, upgrade their membership, freeze their account, and much more from their own device.

Kickstart Business and Corporate Wellness Programs

Businesses are increasingly prioritizing the well-being of their employees, and with good reason. Presently, around 70% of companies have implemented wellness programs, and 90% to 95% of large corporations provide initiatives focused on employee welfare. Leveraging Exerp’s extensive expertise and scalable solutions, launching and managing these programs becomes effortless. Explore a range of offerings from corporate sponsorships and discounts to streamlined product catalogs and eligibility verification, and see how Exerp can streamline your corporate initiatives.